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For good customer experiences, think omni-channel

Blog posts   •   Jul 13, 2016 14:30 BST

Every single customer interaction is an opportunity for your business to create a good experience and to promote your brand. By making the most of these opportunities, and by giving customers the means to reach you in whichever way they choose – mail, phone, email, social media and so on – you will create value out of great customer experiences.

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Save time, cut costs and improve the presentation of your mailings

Blog posts   •   Jul 05, 2016 14:43 BST

You'll be surprised how much difference a Folder Inserter and Output Management Software could make to your business. As well as automating tedious manual tasks you can effortlessly improve the accuracy and professionalism of your mailings.

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Reasons to Choose a Mailmark Franking Machine

Blog posts   •   Apr 07, 2016 15:55 BST

Franking machine users receive savings on every item of mail sent versus stamps. The discounts don't stop there! By formatting mail to be read and validated by Royal Mail's automated sorting technology, your business could be entitled to postal discounts of up to 34% off standard mailing costs. Royal Mail discounts are easily accessible via a franking machine.

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Royal Mail postage price announcement underpins the benefits of switching to Mailmark franking

News   •   Mar 02, 2016 14:49 GMT

Royal Mail has recently published their 2016 pricing for franking which becomes effective on Tuesday 29th March 2016. Under the new Royal Mail tariff, Mailmark franking machine users will enjoy discounts on the price of a Stamp of as much as 32% for a 2nd Class letter and over 20% for a 1st Class letter.

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Neopost Joins G Cloud 7 Framework

Press Releases   •   Jan 18, 2016 14:45 GMT

Neopost Limited, one of the UK’s leading suppliers of mailing solutions, announced today that it has been appointed as a supplier to the new G Cloud 7 framework. Following a competitive tendering process, Neopost has been selected to extend long term support to the central government and wider public sector.

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Boosting productivity

Blog posts   •   Jul 22, 2016 11:55 BST

OMS automates almost every aspect of the communication process, nearly removing the need for manual interaction and, therefore, the opportunity for human error altogether.

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How to cut costs and improve customer engagement through omni-channel communications

Blog posts   •   Jul 19, 2016 14:30 BST

An omni-channel communications strategy equips your business to manage customer contacts through multiple channels at the same time. By making communications consistent, and by giving each channel access to the latest customer information, customers switching between phone, email and online can receive a seamless experience.

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Personalising communications to build customer loyalty

Blog posts   •   Jul 14, 2016 10:02 BST

Customers want to feel valued and personalised communications is key to achieving this. OMS enables businesses to do this in a variety of ways, from changing greetings on letters, to varying the offers, promotions and marketing material sent to each customer.

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Neopost brings communications focus to The Public Sector Show

Blog posts   •   Jul 12, 2016 14:35 BST

On Tuesday 28th June, we exhibited at The Public Sector Show. Held at Excel, London, the event focused on how the public sector – including central government agencies – could improve processes and services through innovation, digital transformation and collaborative working.

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Franking: miles better for productivity

Blog posts   •   Jul 07, 2016 14:30 BST

UK office workers walk more than 5 kilometres to and from the office franking machine every year. But that's nothing compared to the distance covered – and time wasted – by users of stamps.

Contacts 2 contacts

  • Press Contact
  • Marketing Communications Manager
  • Press Relations and Marketing Communications
  • claire.dodds@neopost.co.uk
  • 01708 746000

  • Press Contact
  • Marketing Support Executive
  • Press Relations and Marketing Communications
  • georgina.king@neopost.co.uk
  • 01708 714497

About Neopost

Neopost Limited are a leading supplier of mailroom solutions in the UK.

Neopost is the number two global provider of mailing solutions and a major player in digital communications and shipping solutions. Its mission is to guide and support organizations in how they send and receive communications and goods, helping them better connect with their business environment through hardware, software and services.
Neopost supplies innovative user-friendly solutions for physical and digital communications management for large enterprises and SMEs, as well as shipping processes for supply-chain and e-commerce players.
With a strong local presence in 31 countries and over 6,000 employees, Neopost works closely with a network of partners in order to market its solutions in more than 90 countries. In 2015, Neopost recorded annual sales of €1.2 billion.

Neopost is listed in Compartment A of Euronext Paris and belongs notably to the SBF 120 index.

Find out more at www.neopost.co.uk

Address

  • Neopost
  • Neopost House, South Street, Romford, Essex,
  • RM1 2AR Romford
  • United Kingdom