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How the way we respond to mail changes through our lives

Blog posts   •   Aug 25, 2016 11:45 BST

In the first of this blog series examining the study we looked at the influence of technology on attitudes and behaviour towards physical mail, in this concluding blog, we take a look at the similarities and differences between life stage groups in responses to and actions taken as a result of receiving mail.

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“Any post?” – In the digital age we all still like mail

Blog posts   •   Aug 23, 2016 12:09 BST

Physical mail is still an important channel for reaching current and potential customers but it’s important to get it right. An interesting recent study from the Royal Mail looks at how attitudes to mail compare across seven key life stages, from ‘fledglings’ – adults living at home – right through family stages to ‘older retirees’.

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Mailmark users continue to enjoy big savings

Blog posts   •   Aug 10, 2016 15:08 BST

Back in January, Royal Mail increased the prices of its wholesale and retail bulk mail tariffs across all classes by 0.5 percent to 1.9 percent. The rise in tariffs made all businesses – in particular those with a high volume of mail output – re-evaluate their mailing processes in a bid to control increasing cost.

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Making better use of resources

Blog posts   •   Aug 09, 2016 15:00 BST

OMS enables businesses to make better use of their resources by centralising and simplifying communication processes. Organisations with multiple branch offices don’t have to install printing and mailing equipment in every office, or put up with slower, less productive devices.

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Face-to-face trumps email for customer communications

Blog posts   •   Aug 16, 2016 11:30 BST

When talking face-to-face isn't possible, email comes out on top as the preferred means of communication for small businesses in the UK.

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Maintaining a consistent corporate identity

Blog posts   •   Aug 11, 2016 11:30 BST

OMS’ integrated document design feature enables businesses to centralise the creation of customer communications, standardising document layout which ensures a consistent professional corporate image.

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Get your mail noticed

Blog posts   •   Aug 04, 2016 15:08 BST

The majority of small businesses (71%) surveyed by Neopost (in conjunction with Business Info magazine) know that they are able to place company logos or messages on the outside of envelopes when using some franking machines, yet only half of them (50%) take advantage of this marketing opportunity.

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Saving cash

Blog posts   •   Jul 29, 2016 09:55 BST

Boosting productivity goes hand-in-hand with saving cash. This not only comes from increased efficiency, but also from the substitution of printed communications with digital messaging (where desired).

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Translating CX into value: Neopost sponsors the CX Strategy and Innovations Leaders Forum

Blog posts   •   Jul 27, 2016 14:30 BST

At the end of June, we participated in the CX Strategy and Innovation Leaders Forum. Organised by Engage Customer and held at the Blue Fin Venue, London, the one day summit focussed on customer behaviour and expectations; delving into how they are rapidly changing and what businesses must do to keep pace.

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Boosting productivity

Blog posts   •   Jul 22, 2016 11:55 BST

OMS automates almost every aspect of the communication process, nearly removing the need for manual interaction and, therefore, the opportunity for human error altogether.

Upcoming events 1 event

28 Sep all day

The Smart Directions Conference returns!

Sep 28 00:00
Royal College of Physicians, London

Contacts 2 contacts

  • Press Contact
  • Marketing Communications Manager
  • Press Relations and Marketing Communications
  • claire.dodds@neopost.co.uk
  • 01708 746000

  • Press Contact
  • Marketing Support Executive
  • Press Relations and Marketing Communications
  • georgina.king@neopost.co.uk
  • 01708 714497

About Neopost

Neopost Limited are a leading supplier of mailroom solutions in the UK.

Neopost is the number two global provider of mailing solutions and a major player in digital communications and shipping solutions. Its mission is to guide and support organizations in how they send and receive communications and goods, helping them better connect with their business environment through hardware, software and services.
Neopost supplies innovative user-friendly solutions for physical and digital communications management for large enterprises and SMEs, as well as shipping processes for supply-chain and e-commerce players.
With a strong local presence in 31 countries and over 6,000 employees, Neopost works closely with a network of partners in order to market its solutions in more than 90 countries. In 2015, Neopost recorded annual sales of €1.2 billion.

Neopost is listed in Compartment A of Euronext Paris and belongs notably to the SBF 120 index.

Find out more at www.neopost.co.uk

Address

  • Neopost
  • Neopost House, South Street, Romford, Essex,
  • RM1 2AR Romford
  • United Kingdom