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New Royal Mail Mailmark is made simple with Neopost

Blog post   •   Dec 05, 2013 11:47 GMT

So what is Mailmark™?

Mailmark™ is a new generation of franking mark that replaces the traditional ‘town and crown’ die with a 2D barcode that carries machine readable information on the user and mailpiece.Mailmark™ offers the potential to track mail location and delivery, improve reporting and management of tariffs. Over time all business mail will carry this barcode.Royal Mail will continue to process existing franking formats for a period after Mailmark becomes available,  so for those that do not want to take up this new technology there is no immediate change. 

Mailmark™ means smarter mail for your business

Some of the benefits of new Mailmark™  for  your business are:

  • Simplified access to Royal Mail products
  • Increased intelligence gives potential for new products and services
  • More professional and modern image helps to add customer value
  • Cessation of “posting out of area” requirement

With Mailmark™  you always pay the right amount for postage

With Mailmark™   the correct postage is always applied so you benefit from:

  • No surcharges – avoid customer dissatisfaction and extra cost 
  • Simple tariff update
  • Accurate product selection
  • Expected tariff differential
  • Mailmark™ will always be the best value tariff in the franking channel

Who will benefit from using Mailmark™?

  • Retail customers using low sort, unsorted or meter options for Letters and Large Letters
  • Access customers sending machinable Letters and Large Letters
  • Business Mail Advanced and Response Services customers 

So what do franking machine users need to do?

  • As the old franking service remains, there is no need to upgrade or replace machines as a result of Mailmark™.  The business case for replacement will depend on the volume of mail sent and the tariff differences.  At this stage the pricing of Mailmark™ versus other Royal Mail tariffs is unknown
  • Other factors to consider when making this decision are the productivity, convenience and cost benefits of a new machine. Depending on the current machine, these could include integrated scales, intuitive touch screens, print quality and the capability to reclaim VAT on eligible Royal Mail postal services.

Let Neopost keep you posted

The Neopost Simple Guide to Understanding Mailmark™ gives you all the headline facts, that are currently available. You can download your copy of this handy guide now at

Over the coming months Royal Mail will be releasing more information and details on Mailmark™ – to keep up to speed with all these developments you can also register for regular e-mail bulletins from Neopost. Again just go to and register now.

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