Blog posts • Apr 20, 2016 10:22 BST
Neopost recently conducted research to understand how businesses are handling the transition to digital communications. We surveyed employees with responsibility for processing invoices & receipts in organisations with turnovers of between £10 & £100 million our findings highlight both the rapid take-up of paper-free working and how easily potential obstacles to digitisation can be overcome.
Blog posts • Mar 21, 2016 11:00 GMT
As companies continue to collect more data about their customers and employees, the amount of personal information being handled grows. How this data is stored and processed must be a vital consideration for firms, with pressure growing in the face of increasingly stringent data laws, such as the upcoming EU Data Protection Regulation.
Blog posts • Feb 26, 2016 09:36 GMT
As we enter a new year, it’s increasingly important that businesses understand the impact their business communications can have on their growth prospects. Communication tools essentially act as the eyes and ears of a business, helping them gain and share intelligence with existing and potential customers.
Blog posts • Feb 08, 2016 16:41 GMT
As the workplace becomes increasingly digitised, the way businesses communicate with their customers and partners is evolving – from the traditional physical posting of documents and faxing, to more modern methods of digital communication, such as emails and social media.
Blog posts • Jun 02, 2015 10:15 BST
How well do you know your customers? In an age of greater choice and declining brand loyalty, customer knowledge is rightly seen as fundamental to business success. Understanding what your customers want is the keystone of good customer service.
Blog posts • Aug 28, 2014 17:00 BST
Everyone knows the benefits of mailing equipment like franking machines and folder-inserters. Less well known is the impact that mailing software can have on the processing of both inbound and outbound mail. Here are 10 ways in which mailing software can help you streamline the production, distribution and management of outbound customer communications.