Blog posts • Mar 06, 2015 11:00 GMT
Many business communications are two way. If you send something out you often receive something back. Businesses focus on processes for sending mail, but overlook how they handle responses and incoming mail in general. Consequently businesses suffer from higher costs, slower response times, dissatisfied internal and external customers and possibly failure to comply with regulatory requirements.
Blog posts • Oct 22, 2014 14:00 BST
Businesses need to process incoming mail so that documents or items reach the recipient as quickly as possible, with minimal damage or manual intervention. Getting it right means less manual effort and faster responses to customers or opportunities. Failure to overcome this logistical challenge however, can have an extremely detrimental impact on operations and even profitability.