Tag / customer communication
Blog posts • Mar 02, 2017 14:30 GMT
For the fourth consecutive year, Gartner has named GMC Software, a Neopost company, as a ‘leader’ in its Magic Quadrant for Customer Communications Management (CCM) Software. The announcement reinforces GMC’s position as one of the foremost organisations in the space, with its innovative thinking and products setting the pace for the rest of the industry.
Blog posts • Jan 25, 2017 14:30 GMT
Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In the first blog in this series on how to create effective direct mail campaigns we covered the first three stages of planning, budgeting and data. Here, we look at creative, production and postage.
Blog posts • Sep 12, 2016 10:33 BST
Output management software (OMS) is the descriptive, but not very catchy, term used for solutions that centralise and automate part, or all, of the processes required to produce digital and hard-copy customer communications, including document design, processing, production, dispatch and archiving.
Press Releases • Sep 18, 2013 11:26 BST
A pile of letters can mean opportunities with cheques to cash, client letters and sales leads to follow up. Or it could mean customer complaints or final demands. Either way it’s important for any business to maintain its cashflow and build a customer satisfaction by delivering letters to the right person as quickly as possible.