Tag / customer service
Blog posts • Jun 23, 2016 14:30 BST
On Tuesday 28th June, we’ll be exhibiting at The Public Sector Show. Held at ExCeL, London, the event will bring together industry leading companies and experts to address the key issues affecting the public sector – decentralisation, collaborative procurement, skills delivery and the digitisation of customer services.
Blog posts • Jul 13, 2015 15:00 BST
For a long time, Neopost has been urging public and private sector customers to take into account the communications preferences of customers to improve customer service levels, generate better responses and reduce costs. Now, the Institution of Engineering and Technology (IET) is saying that doing so could save lives.
Blog posts • Dec 09, 2014 16:54 GMT
Neopost helps businesses connect better with their customers. Neopost is also building stronger connections with their own customers by investing in the latest technology, not only to maximise communications efficiency, but also to improve the customer experience through personalisation both of message content and delivery method.
News • Oct 06, 2014 16:26 BST
Neopost UK will be taking part in the Institute of Customer Service’s National Customer Service Week 2014. Running from Monday 6th October to Friday 10th October, National Customer Service Week is an opportunity for businesses to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.
News • Aug 06, 2014 16:19 BST
Neopost, a leading mailing solutions provider, is again maintaining Neopost mailing equipment for Primary Care Support Service (PCSS). Neopost had previously lost the maintenance contract to a third-party supplier based on price, but the experience proved to be a false economy for PCSS which suffered extended periods of downtime with their Neopost folder-inserter systems.
Press Releases • Nov 11, 2013 14:28 GMT
Neopost, Europe's leading supplier of mailing solutions, has achieved its highest levels of customer satisfaction following continuing and on-going investment in its call centres and customer service operation.
Press Releases • Oct 08, 2013 16:07 BST
Romford, Tuesday, 8th October, 2013. Neopost Limited, a global leader in document, mail and parcel processing solutions, announced today that, as part of its ongoing commitment to customer service, it is endorsing the Institute of Customer Service’s National Customer Service Week 2013 – a week–long event aimed at promoting service excellence and improving performance across the industry.
Press Releases • Jun 04, 2013 14:44 BST
Neopost Limited, global leaders in document, mail and parcel processing solutions have announced that their employee Alan Woodford has won the Best Contact Centre Manager of the year award at the London and South East Contact Centre Forum awards ceremony held at the Park Plaza Hotel on 17th May.
Press Releases • Apr 11, 2013 14:00 BST
Following success in the 2012 London and South East Contact Centre Forum Awards, Neopost Limited, a global leader in document, mail and parcel processing solutions, today announces it has been shortlisted for 6 categories in this year’s award. In addition, Neopost has also been shortlisted for an award by the Call Centre Management Association.