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Neopost achieves highest ever customer satisfaction levels

Neopost achieves highest ever customer satisfaction levels

Press Releases   •   Nov 11, 2013 14:28 GMT

Neopost, Europe's leading supplier of mailing solutions, has achieved its highest levels of customer satisfaction following continuing and on-going investment in its call centres and customer service operation.

Neopost validated as a leader in customer satisfaction for mail room solutions, Analysys Mason report

Neopost validated as a leader in customer satisfaction for mail room solutions, Analysys Mason report

Press Releases   •   Nov 04, 2013 14:12 GMT

Independent research shows that customers in the United Kingdom rate Neopost as a leader in the most important elements of customer experience for mail room solutions.

Open mail quickly and easily with a Neopost automatic letter opener

Open mail quickly and easily with a Neopost automatic letter opener

Press Releases   •   Sep 18, 2013 11:26 BST

A pile of letters can mean opportunities with cheques to cash, client letters and sales leads to follow up. Or it could mean customer complaints or final demands. Either way it’s important for any business to maintain its cashflow and build a customer satisfaction by delivering letters to the right person as quickly as possible.

News 2 hits

Neopost white paper reveals how SMEs can digitise business processes

Neopost white paper reveals how SMEs can digitise business processes

News   •   Aug 18, 2015 15:02 BST

Neopost Limited, has produced a new white paper detailing how small and medium enterprises (SMEs) can begin digitising their processes. The whitepaper covers various aspects of the digitisation process and explains how businesses can take the first step. Chapters include an in-depth look at the symptoms of a paper-reliant process, why SMEs should adopt a paper-light, not paper-free approach.

 Neopost cure for NHS

Neopost cure for NHS

News   •   Aug 06, 2014 16:19 BST

Neopost, a leading mailing solutions provider, is again maintaining Neopost mailing equipment for Primary Care Support Service (PCSS). Neopost had previously lost the maintenance contract to a third-party supplier based on price, but the experience proved to be a false economy for PCSS which suffered extended periods of downtime with their Neopost folder-inserter systems.

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Neopost continues to improve customer experience through satisfaction surveys

Neopost continues to improve customer experience through satisfaction surveys

Blog posts   •   Oct 20, 2016 14:00 BST

An organisation can never rest on its laurels when it comes to customer service. It needs to keep pushing itself in order to keep customers satisfied, giving them a reason to come back. Neopost is no different.

Customer satisfaction results reveal Neopost’s dedication to improving customer experience

Customer satisfaction results reveal Neopost’s dedication to improving customer experience

Blog posts   •   Oct 11, 2016 14:30 BST

Customer satisfaction is a key success factor for any business. It ensures customers enjoy their experience and are inspired to return. As such, we place a great emphasis on satisfying customers – it’s one of the key principles underpinning our business.

Discover how to ‘automate your customer onboarding’ with our free webinar

Discover how to ‘automate your customer onboarding’ with our free webinar

Blog posts   •   Sep 28, 2016 11:50 BST

Customer onboarding – the process of taking a customer from interest in your product or service to being up and running – needs to be as smooth as possible. This is your business’ opportunity to establish a customer relationship that will hopefully last and be profitable.

Translating great customer experience into real brand value

Translating great customer experience into real brand value

Blog posts   •   Jun 06, 2016 15:41 BST

Translating great customer experience into real brand value - A Neopost webinar hosted by the DMA Wednesday, 8th June between 15.00 and 16.00

Images 3 hits

Customer satisfaction results reveal Neopost’s dedication to improving customer experience

Customer satisfaction res...

The diagram below shows the ten most important elements of service, and you can see Neopost (the outer circle) exceeded its major rival (...

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Neopost achieves highest ever customer satisfaction levels

Neopost achieves highest ...

Neopost, Europe's leading supplier of mailing solutions, has achieved its highest levels of customer satisfaction following continuing an...

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Open mail quickly and easily with a Neopost automatic letter opener

Open mail quickly and eas...

A pile of letters can mean opportunities with cheques to cash, client letters and sales leads to follow up. Or it could mean customer com...

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Size

2.41 MB • 4724 x 3543 px